Property Rental Terms

By confirming your booking and paying the required deposit directly, or through HomeAway, VRBO, Tripadvisor, or any other similar service, you are agreeing to all terms in this contract.

As the primary tenant(s) you agree to abide by all rules, regulations, and guidelines set forth in this document and take responsibility for the actions of all individuals on premises during your stay.  You also understand and accept that you are entering into a vacation rental agreement with Mazant Holdings, LLC for use of the property at 906 Mazant Street, New Orleans, Louisiana, 70117 for the dates reserved online.  Please verify the accuracy of your reservation dates and total cost with VRBO, HomeAway, TripAdvisor, or similar service used to book your reservation.

House Rules

We realize you're coming to New Orleans to have a good time and want to keep the house rules as simple and straightforward as possible, but please read them to make sure you understand our expectations and to avoid any surprises.  If you have any questions, don’t hesitate to let us know before confirming your reservation.

  1. CHECK IN AND CHECK OUT:  Early check in and late check out is by prior approval only. We do our best to accommodate these requests, but we often have guests checking in and out on the same day so we cannot guarantee any exceptions until a week prior to arrival.

    1. Check In time is 4:00pm Central Time on the first day of your reservation.  

    2. Check Out time is 11:00am Central Time on the last day of your reservation.

    3. There is no fee for advanced, approved late check outs, but unapproved late check outs will be charged at $250 per hour, or fraction thereof.  Check out includes fully vacating the premises, including all vendor/event equipment that may have been delivered on site.

  2. PAYMENT: To make things easy for our guests, we can accept direct bookings or those through third party sites (e.g. Airbnb, VRBO, HomeAway).  The payment terms and details may differ depending on booking source, so please refer to each platform for specifics. In the event there is any ambiguity, this agreement will default to the stricter payment terms and requirements.

    1. Third Party Sites: Payment for reservations made through third party sites (e.g. Airbnb, VRBO, HomeAway) will be handled according to the policies and schedules of the given platform.  All payments must be received at least seven (7) days prior to check in date and are non-refundable after that time.

    2. Direct Bookings:  A deposit of fifty percent (50%) of the agreed rental amount is due at time of booking and the balance is due sixty (60) days before arrival. The advance payment is not a damage deposit and this money will be applied toward the total rental amount. As noted below, a separate $1,000 refundable damage deposit is due sixty (60) days prior to arrival and will be refunded - assuming no damage or violation of house rules - within fourteen (14) days after departure.  Payment can be online through personal check or credit card via a link provided at time of reservation confirmation. The balance of rent is due sixty (60) days before your arrival date or sooner to confirm your booking. If the balance is not received at least sixty (60) days prior to arrival, you will forfeit your reservation and the space may be opened up for another group - with no refunds of any payments previously made.

  3. DAMAGE/RESERVATION DEPOSIT: In addition to the rental fees, we require a $1,000 damage deposit.  This is due no later than sixty (60) days before arrival. The deposit is NOT applied toward rent; however, it is fully refundable within (14) days of departure, provided the following provisions are met:

    1. No damage is done to the property or its contents, beyond normal wear and tear.

    2. No charges are incurred due to contraband, pets, or collection of rents or services rendered during the stay.

    3. All debris, rubbish and discards are placed in refuse containers outside, and soiled dishes are placed in the dishwashers and started.

    4. No need to start laundry.

    5. No linens are lost or damaged.

    6. No early check in or late check out unless prior approval was received.

  4. CANCELLATIONS: All cancellations will incur a minimum five percent (5%) fee, with schedule as follows:

    1. Greater than 60 days prior to stay: full refund, less five percent (5%) of total rental fee or $50 (whichever is greater).

    2. Fewer than 60 days prior to stay: no refund and forfeiture of all funds paid.

  5. MINIMUM AGE: The minimum rental age is 25 years old, unless accompanied by a parent or guardian.

  6. MAXIMUM OCCUPANCY: The maximum sleeping occupancy of the main house is 18 people.  If you have more than 18 people sleeping on site, you will be charged $200 per person, per night - unless you have prior written approval allowing more guests.  

  7. COTTAGE: Unless otherwise stated, the cottage is not included as part of the rental and is occupied by our onsite caretaker.

  8. NON-SMOKING: This is a NON-SMOKING home.  Smoking is only allowed outdoors in designated areas.  If you smoke indoors, there will be an additional cleaning fee of $1,000.

  9. PETS: Pets are only permitted with prior approval. Pet owners are responsible for cleaning up of any/all pet refuse. Pets are not allowed on furniture at any time. Any evidence of pets on furniture may incur extra cleaning fees. All pets must be up-to-date on rabies vaccinations and all other vaccinations. Heartworm preventive medicine is highly recommended. All pets are to be treated with Advantage or similar topical flea and tick repellent three (3) days prior to arrival. Fleas and ticks are very rampant in this area and can cause harmful/fatal illness to humans and pets. All items above are the sole responsibility of the pet owner. The property owners assume no responsibility for illness or injury that may occur to pets or humans while on the premises.

  10. HOUSEHOLD SUPPLIES: The house will come with an initial supply of hand soap, dishwashing detergent, laundry detergent, paper towels, toilet paper, and garbage bags. Additionally a variety of spices and cooking ingredients may be available for tenant’s use. All other household and cooking supplies needed shall be the responsibility of the tenant.

  11. PARTIES AND EVENTS: While we do allow events on site (subject to an additional fee and agreement), there shall not be any house parties, weddings, receptions, or other events on the premises without express, prior written approval.  If you violate this rule, you will face immediate eviction and loss of all rental payments as well as the security deposit.

  12. NOISE: The house is in a residential neighborhood and we do our best to be respectful of our neighbors. As such, we do not allow outdoor amplified music or any other loud noise between the hours of 9:00pm and 7:00am Central time.  We have decibel meters installed throughout the property and are notified should outdoor noise levels exceed reasonable limits. If the police are called, there will be a minimum of $500 deducted from the security deposit.

    1. Party Buses: Due to past issues and out of respect for our neighbors, we do not allow pick-ups or drop-offs by any bus, large van, trailer, or other “party bus”-like vehicle.  We may make exceptions for some daytime events, but only with prior written approval. 

  13. TOWELS AND LINENS: Rates include a one-time linen-towel setup. Unless agreed upon prior to the stay, subsequent towel and linen services will be at the cost of the tenant(s).

  14. CLEANING: Tenant(s) agree to keep the property clean and safe throughout the duration of their stay.  

    1. Daily Maid Service: While linens and bath towels are included, daily maid service is not included in the rental rate.  It may be available for an additional fee by request.

    2. Excessive Cleaning: In the event the property is left exceptionally dirty, as determined by the property manager and/or owner(s), a minimum additional fee of $250 shall be charged.

    3. Garbage: No junk or garbage will be allowed to accumulate on or near the premises. All garbage shall be promptly sealed in plastic garbage bags to help prevent odors and insects.  In the event excess garbage is left inside the house or not properly disposed of in the trash cans, there will be an additional fee of at least $100.

  15. PARKING: Parking is limited to two (2) vehicles on site.  There is ample street parking on Mazant and Burgundy Streets.  Additional parking is available in the lot at Crescent Park (approximately three blocks away).  Vehicles are to be parked in designated parking areas only. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.

  16. WEATHER CONDITIONS: No refunds will be given for storms or cancelled flights.  Severe wind and rain do occur in the Greater New Orleans area, but we do not refund due to weather conditions.  You may want to consider purchasing travel insurance (e.g. www.insuremytrip.com) that protects against inclement weather.

  17. PROPERTY MANAGER:  The owners are generally not on site, but there is a local property manager who lives nearby and can answer any questions or assist with issues that may arise during your stay. The property manager’s phone number is located on the welcome card inside the house. Please notify the property manager of any damage or other issues prior to check out.

  18. RATE CHANGES: Until a reservation is confirmed and fully paid, all rates are subject to change without notice.  

  19. FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit, and/or rental money, and the party will not be permitted to check in.

  20. WRITTEN EXCEPTIONS:  Any exceptions to the above mentioned policies must be approved in writing in advance.

  21. PROPERTY CLOSURE:  Though we do our best to plan any repair, maintenance, renovation, or restoration work when we don’t have guests, occasionally, the property must be shut down and taken offline.  As a result, in rare circumstances, your reservation may need to be cancelled and/or adjusted to accommodate such work. Whenever possible, we will give you as much advance notice as we can, and in the event that we do cancel your reservation will offer a full refund of any fees paid.  That said, we are not responsible for any charges, fees, or other costs that result due to such a cancellation - including those to 3rd party vendors or airlines. We encourage you to investigate purchasing event or travel insurance to cover such circumstances.

  22. NO LIABILITY/INDEMNIFICATION/HOLD HARMLESS: The owners of the property and Mazant Holdings, LLC do not assume liability for the loss, theft, damage, or injury (or death) to persons or their personal property. Tenant(s) agree to indemnify and hold the owners and their representatives harmless for any liabilities, theft, damage, cost, or expense whatsoever arising from or related to any claim or litigation which may arise out of or in connection with tenant’s use and occupancy of the rental property, including but not limited to claims for personal injury or property damage/loss.

Last updated 28 August 2018